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SAMPLUGS / SUPPORT

Support

Support for SAMPlugs and SAM Hub CGPT

For account access, password reset, orders, downloads or a technical problem, e-mail contact@samplugs.com or use our Support Center.

Working with Sam in ChatGPT

SAM Hub CGPT is being prepared for public release. The current pilot helps you prepare a website project and manage supported purchased SAM installations on authorized connected sites. Public directory availability is subject to OpenAI approval. Automatic creation of new websites, hosting accounts and checkout orders is not available yet.

Help us investigate

Include the affected product, your order number if relevant, your site address and a short description of the problem. Remove private customer information from screenshots. Never send a password, API key, payment-card details, identity document or private verification link.

Downloads and account access

Find eligible purchases and downloads in My account. Use the password-reset option on that page if needed.

No guaranteed response time or 24/7 support is included in this pilot. ChatGPT access and product purchases are separate from any future hosting or maintenance service.